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Another great experience at Motorcycles Unlimited

Joined
Nov 9, 2009
Messages
85
Location
The Woodlands
I called for prices on Michelin PR3s - pretty close to internet prices but with sales tax they were ~$40 higher. Not their fault but it's tough to compete when Revzilla gets tires to me in two days.

Where MU shines is service. They encouraged me to bring my internet tires in and for $15 each (off the bike), they mounted and balanced them in about 20 minutes!

Initially, it was going to be an hour and I was going to leave the tires overnight, but the tech (not Patrick, but appeared to be in charge, I forgot to ask his name) dropped the admin stuff he was working on and grabbed my wheels.

Great attitudes, happy to see customers carrying in wheels and tires, four or five techs all busy, current mags to browse - just a great vibe in a busy shop! They even gave me some guidance on replacing my own fork springs.

If I was not so anal about doing all my own maintenance, I wouldn't hesitate to bring my bike to MU for anything it needed.

Tom
 
Joined
Nov 10, 2004
Messages
561
Location
Willis, Tx.
First Name
Greg
I'm not surprised either.

I have purchased my last two sets of tires through them and carried in my wheels.
If I recall buying my tires through them and having them mounted was about the same as ordering them online and having someone charge me for mounting and balancing.

They do have great prices and customer service.
 
Joined
Jul 9, 2005
Messages
462
Location
Houston
Thanks for the kind words.
I took a long overdue vacation this week, glad to know my crew to care of you!
 

Texas T

Moderator
Forum Supporter
Joined
Nov 7, 2004
Messages
12,045
Location
Sun Lakes & Show Low, Arizona
First Name
Brian
Last Name
Thorn
Another +1 for Patrick and team. I took him my Concours "bike in a box" (actually multiple boxes) back in 2006 and he got me back riding again.
 

Duke

Forum Supporter
Joined
Oct 7, 2005
Messages
4,624
Location
The Woodlands & Woden, TX
First Name
Duke
Last Name
Dixon
I wanted to give a public thanks to Patrick and his team that finished a job for me that I started and a promptly screwed up. I was trying to put in my front Ohlins shock on my GSA and I ended up rounding out the lower bolt torx head (it only slipped twice I promise officer!). Dad'gum that loctite stuff BMW uses is tough after not moving for 10 years.

So I called up Patrick and asked if you can tackle it, he said yes, and took it to him.

He kept me updated by phone calls and emails with pictures of the work being done (with out any prompting) which was nice and best of all the price was right!

Thank you Patrick and your Motorcycles Unlimited crew, I couldn't be happier with your service.
 
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cdc

Registered Lurker
Forum Supporter
Joined
Jul 21, 2004
Messages
3,016
Location
Katy, TX
First Name
Camilo
Last Name
Diaz
Not the most convenient location for me, but after checking online prices for tires, I ended up buying from M.U. Their service is good.
 

Lucydad

Forum Supporter
Joined
Mar 18, 2013
Messages
684
Location
Sugar Land, TX
Wondering if Motorcycles Unlimited could do basic service on my Moto Guzzi and MV Agusta? I need to contact them.
 

Lucydad

Forum Supporter
Joined
Mar 18, 2013
Messages
684
Location
Sugar Land, TX
Patrick,
Much thanks for a reply! My 2017 Moto Guzzi V7 III is due for oil change, brake fluids and general inspection late summer. It is a long ride up to your shop from Sugar Land, but doable with traffic on a Saturday morning. Then I could leave the bike and UBER home and retrieve in a week. Parts are available from AF1 Racing in Austin, the only Guzzi dealer left in Texas. MV parts are available from Monkey Moto, the MV dealer in Dallas.

The MV has been owned since only last August, bought new also from Italian Superbikes. She can likely wait until 2020 for next service, if no problems. Both bikes had first, new bike service at Italian Superbikes, and recalls done.

I would think with the demise of our Houston Moto Guzzi and Aprilia dealer that Motorcycles Unlimited could pick up significant service work on these brands, and also MV. It is a lot more convenient to ride across Houston than ship or ride to Austin or Dallas. Patrick, I suggest you consider spreading the word in Houston you can maintain these three smaller Italian brands.

On a personal note I love both these bikes. I am decidedly not a mechanic at 65 years old. All I want to do is ride and not worry about a bike's mechanical issues. Fortunately, both bikes have been flawless and reliable. But, I know regular maintenance, by a competent mechanic, with the right parts is essential. I have considered selling or trading both bikes due to Italian Superbikes folding suddenly and unexpectedly last January. I am hopeful Patrick and crew can keep me running for many years.

Grazie!
 
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