We live in the boonies. Out of 78 Amazon shipments last year, maybe 2-3 missed the mark, on damage and/or missed shipping time. Missed shipping time was maybe by a day, and was due to the shipper, not Amazon. The latest was just a week ago, and USPS was the culprit. USPS offers something now called Informed Delivery you can sign up for free. You get a daily email with images of the letters, and/or parcels on the way. I did the locker one time just for the novelty of it. The closest locker to me is 30 min away. I might use that feature more if it was closer.